AR
Arabic English

سياسة الخصوصية

Welcome to Salehly. Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the Salehly mobile app or website.

1. Information We Collect

a. Personal Information

We may collect:

  • Full name

  • Email address

  • Phone number

  • Address/location

  • Profile photo

  • Payment-related information (handled by third-party payment gateways)

b. Usage Data

Includes:

  • App activity

  • Booking history

  • Device information

  • IP address

  • Crash logs

  • Analytics data

c. Location Data

Only collected when you enable GPS access to match you with nearby service providers.

2. How We Use Your Information

We use your information to:

  • Create and manage your account

  • Process bookings and payments

  • Connect you with service providers

  • Improve app performance

  • Send notifications and updates

  • Provide customer support

  • Enhance security and prevent fraud

3. Sharing Your Information

We may share limited information with:

  • Verified service providers handling your booking

  • Third-party payment processors

  • Analytics and security partners

We never sell your personal data to third parties.

4. Data Storage & Security

We use industry-standard security measures to protect your information.
Your personal data is stored securely and only accessed when necessary for operations.

5. Cookies & Tracking

Salehly may use cookies, analytics tools, and tracking technologies to improve user experience and app performance.

6. Data Retention

We retain your data as long as your account is active or as required by:

  • Law

  • Fraud prevention

  • Financial and operational records

Some anonymized data may be kept for analytics.

7. Your Rights

You can:

  • Access your data

  • Update your information

  • Request account deletion

  • Opt out of notifications

  • Request correction of inaccurate data

Visit Settings in the app or contact us for support.

8. Data Deletion

You may request deletion through:

After deletion, all personal data will be removed or anonymized, except where legally required.

9. Third-Party Services

Salehly uses trusted third-party vendors for:

  • Payments

  • Map/location services

  • Analytics
    These services have their own privacy policies.

10. Children’s Privacy

Salehly is not intended for users under 18.
We do not knowingly collect data from minors.

11. Policy Updates

We may update this Privacy Policy at any time.
Continued use of the platform means you accept the updated version.

12. Contact Information

For questions or privacy-related requests:

📧 Support@salehly.com
📞 +966538618880