Welcome to Salehly. By using our mobile application or website, you agree to the following Terms and Conditions. Please read them carefully before accessing or using any part of our services.

1. Acceptance of Terms

By creating an account or using Salehly, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

2. Service Overview

Salehly connects users with independent service providers (technicians, electricians, plumbers, cleaners, etc.).
Salehly is a facilitator, not the employer of service providers.

3. User Responsibilities

Users agree to:

• Provide accurate personal information

• Use the platform for lawful purposes only

• Pay for completed services

• Avoid misuse, fraud, or abusive behavior toward providers

4. Provider Responsibilities

Service providers must:

• Deliver services professionally

• Arrive on time or notify the customer of delays

• Maintain honesty in pricing, skills, and service details

5. Payments

All payments must be made through the Salehly app using available payment methods.
Additional work requested outside the original scope may incur extra charges.

6. Cancellations & Refunds

Cancellations and refunds follow Salehly’s official Refund & Cancellation Policy, available in the app and website.

7. Limitation of Liability

Salehly is not responsible for:

• Damages caused by service providers

• Loss of personal items

• Miscommunication or disputes between users and providers
  However, our support team will assist with dispute resolution.

8. Account Termination

Salehly may suspend or terminate accounts for:

• Fraudulent activities

• Policy violations

• Fake bookings or harassment

9. Privacy & Data Handling

Your personal data is handled according to our Privacy Policy and Data Deletion Policy.

10. Updates to Terms

Salehly may update these Terms at any time. Continued use of the platform means you accept the new Terms.

11. Contact

For questions or support:
📧 Support@salehly.com
📞 +966538618880